ADVRSRY.exe — Refund & Returns Policy
Last updated: May 2026
Made on demand
Every ADVRSRY tee is printed on demand by our fulfillment partner Printify after you order. We don’t keep inventory — your tee is made for you. Because of this, we follow a quality-issue only return policy.
What we cover
Full refund or free replacement if your order arrives:
- Damaged (rip, hole, stain)
- Wrong item / wrong size shipped (our error)
- Print defect (smudge, misalignment, fading from day 1)
- Never delivered (tracked & lost in transit)
What we don’t cover
- You ordered the wrong size — please use the size chart before ordering
- You changed your mind
- Normal wear and tear after use / washing
- Color difference between screen and physical product (we print on garment-dyed black cotton, expect natural variation)
How to request
Email contatc@brotto.io within 30 days of delivery with:
- Order number
- Photo of the defect or wrong item
- Brief description
Within 48 hours we’ll respond with a free replacement or full refund (via Stripe — back to the original card, 5-10 business days to reflect).
Order cancellation
You can cancel a paid order only if production hasn’t started — usually within 2 hours of placing it. Email us ASAP. After production starts, cancellation is not possible.